How you opt in to texts

Last updated October 22, 2026

Bruno only texts people who have agreed to it, and everyone opts in for themselves. There are three ways in.

Renters: by texting Bruno first

Renters start the conversation by texting Bruno's number, (929) 334-4027, which is shown on our home page with this disclosure:

"By texting Bruno, you agree to receive text messages from Bruno about your apartment and roommate search, including matches, group texts with your roommates, tour scheduling, and reminders. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out." (with links to our SMS Terms and Privacy Policy)

Bruno's first reply confirms the program:

"Hey! I'm Bruno, an AI assistant for finding NYC apartments and roommates. Stop chasing apartments, let them come to you: I'll text you places that fit and set up the tours. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

Roommates: by texting Bruno from an invite link

A renter searching with roommates gets an invite link to share. Tapping it opens a text to Bruno on the roommate's own phone; they opt in by sending it and get the same first reply. Bruno never texts a number someone else gives it.

Once a group is set, Bruno starts one group text with the roommates. It includes only people who opted in themselves, and never agents. Replying STOP in a group text removes only that person.

Real estate agents: on the agent sign-up form

Licensed agents opt in when they create an agent account by checking a separate box, which is not checked by default and is not part of the terms checkbox:

"Text me tour requests, reminders, and listing updates from Bruno at this number. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out." (with links to our SMS Terms and Privacy Policy)

Screenshot of the agent sign-up form:

Bruno agent sign-up form with a separate, unchecked checkbox agreeing to text messages, plus message frequency, rates, HELP and STOP disclosures and links to the SMS Terms and Privacy Policy.

After the form is submitted, the agent is taken to their Bruno dashboard and Bruno texts them this confirmation:

"Welcome to Bruno, [first name]! This is the number I'll text when renters want to tour your listings. Add listings anytime: https://textbruno.com/broker. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

Opting out

Anyone can reply STOP at any time to stop all messages, or HELP for help. See our SMS Terms and Privacy Policy.